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| SOFTWARE SUPPORT |
- Help Desk Software Support
- Data Conversion Services
- Systems Analysis & Design
- Software Implementation
- Data Conversion Services
- Staff Training via Internet or On-Site
- Backup & Restore Processes & Procedures
- Virus & Spyware Removal
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| PAPERLESS & PAPER RECORDS MANAGEMENT PROGRAM DEVELOPMENT |
- Project Requirements Analysis
- Records Survey
- Document Assessment
- File System Development
- Workflow Analysis
- Back File Planning & Conversion Services
- Document Scanning Services
- Records Retention Schedule Development
- Legal Recordkeeping Requirements Research
- Disaster Recovery & Vital Records Programs Development
- Systems & Technologies Integration
- Electronic Document Management Systems Software Evaluation
- Records Management Program Evaluations & Needs Assessments
- Records Inventory & Classification
- Policies & Procedures Development - including Public Records Policies
- Records & Information Management Software Evaluation
- Customized Training Programs & Presentation
- Data Conversion Services
- Library Support Services
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| RECORDS CENTER & FACILITY DESIGN |
- Record Center Space Planning & Design
- Equipment & Shelving Requirements Analysis
- Record Center Re-location Planning & Implementation
- Records Center Automation
- Record Center Operations Management
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